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Past Issues

November/December 2007

Feature

BCBSF seeks status as TRICARE network services provider

Blue Cross and Blue Shield of Florida (BCBSF) is seeking to become a subcontractor providing network services for the TRICARE South Region.

To the Physician

Physician efforts are crucial in improving hypertension rate

Physicians are the first line of defense in helping patients control hypertension (HTN). Together with Blue Cross and Blue Shield of Florida, our education efforts can make members aware of the dangers of hypertension and the lifestyle changes that can help them manage their blood pressure.

Health Information Technology

CareCalc introduced to facilities in October

Beginning Oct. 6, the CareCalcSM member responsibility estimating tool was introduced to more than 115 outpatient facilities, bringing acute care general hospitals and ambulatory surgical centers the ability to determine a member’s financial responsibility for routine outpatient services rendered.

Products and Services

Birthing center referrals required for HMO, not PPO

Birthing centers provide an important service to Blue Cross and Blue Shield of Florida and Health Options members. Only HMO members require a referral.

BlueMedicare Group PPO: How to determine cost-share amounts

Physicians and providers who participate in the BlueMedicareSM PPO network may now be seeing patients covered under the BlueMedicare Group PPO plan.

Billing and Claims

ClaimCheck procedure codes updated

On Nov. 10, 2007, ClaimCheck® system will be updated resulting in some procedure code changes.

Leave enough time for Medicare claims to cross over

Physicians and providers should allow 30 days after receiving Medicare payments before filing a secondary payment claim to Blue Cross and Blue Shield of Florida (BCBSF).

More FEP claims to move to common processing system

The first phase of Federal Employee Program (FEP) professional claims began processing on a different system Sept. 24, 2007. The second phase is scheduled to begin Nov. 12, followed by supplier, subscriber-submitted and dental claims Dec. 17.

Sign up for EFT claim payments

Blue Cross and Blue Shield of Florida (BCBSF) offers Electronic Funds Transfer (EFT) services for most claim payments. EFT enables you to receive claim payments directly deposited into your bank account and is faster than transferring funds by check.

Use correct mental health codes to avoid payment delays

Using the right CPT and ICD-9 diagnosis codes can help ensure your claims will be processed correctly and avoid delays.

BlueCard

New paper claims address for national accounts

In 2007, claims for 50 national accounts with employees in Florida moved to the BlueCard processing system.

What to do when you see a patient with out-of-area Blue Plan coverage

Following these helpful tips will improve your BlueCard® claim experience.

Medical Notes

Encourage at-risk members to get flu shots through fall and winter

A record 132 million doses of influenza vaccine is available this flu season. Centers for Disease Control and Prevention (CDC) Director Julie Gerberding recommends encouraging flu vaccination throughout the fall and winter for anyone wishing to be protected.

Pharmacy News

Follow recommended guidelines when prescribing antidepressants

Major depression is a common illness affecting roughly 15 percent of the population at sometime during their lives. Diagnosis and treatment with medications and other therapies are key factors in successfully managing depression.

NDC required for unclassified, unlisted drug claims

As of Sept. 22, 2007, Blue Cross and Blue Shield of Florida (BCBSF) began requiring the NDC quantity and unit price along with the 11-digit National Drug Code (NDC) on claims1 submitted for specialty injectable drugs, including CuraScript® and OptionMed® claims.

News of Note

ASC accreditation required for network participation

Blue Cross and Blue Shield of Florida and its HMO subsidiary, Health Options, want to ensure the quality of care for members. Ambulatory Surgical Center (ASC) accreditation is required for participation in all our networks.

Blueprint for Health receives national recognition

At its 9th Annual Disease Management Leadership Forum, the Disease Management Association of America (DMAA) honored Blue Cross and Blue Shield of Florida for Outstanding Leadership in Emerging Health Needs.

CMS now requires NPI/PIN validation for Part B claims

As of Oct. 31, 2007, the Centers for Medicare & Medicaid Services (CMS) requires all Medicare Part B contractors to reject Part B claims if they include a National Provider Identifier/Provider Identification Number (NPI/PIN) combination that cannot be matched to an NPI/PIN combination in the Medicare NPI crosswalk.

Initiative will study diagnostic imaging quality standards

In December 2007, Blue Cross and Blue Shield of Florida (BCBSF) will launch an online Diagnostic Imaging Provider Assessment program to collect, analyze and present key information regarding advanced imaging service providers.

Pilot program urges use of urgent care centers vs. ER

In November, Blue Cross and Blue Shield of Florida (BCBSF) is launching a pilot program to educate members about the appropriate use of emergency room services.