Letter to Physicians
A Letter to Physicians from Dr. Lufrano
Florida is our home and we're concerned about the medical malpractice crisis facing many physicians. We know if the Florida legislature doesn't pass meaningful malpractice litigation reform, Floridians will lose physicians and medical services they count on today.
Important Updates
BlueOptions now available in many areas
Our next-generation, PPO-style line of health insurance plans debuts in South Florida and West Coast areas beginning next month. BlueOptions’ July 1 launch covers employer groups with 51 or more employees in Bay, Broward, Charlotte, Dade, Hillsborough, Manatee, Palm Beach, Pasco, Pinellas and Sarasota counties.
Billing
Coding changes go into effect
During this month, Blue Cross and Blue Shield of Florida is upgrading ClaimCheck,® the automated procedure code editing system used in professional claims processing. ClaimCheck is updated twice a year to keep pace with changes in coding procedures.
Correction
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Correction
The article in the May issue of BlueLine covering procedure codes that no longer require the routine submittal of medical records inadvertently included “W” codes.
Will your system be HIPAA ready?
Blue Cross and Blue Shield of Florida will move all commercial electronic claims to Availity,*® an independent, secure health care transaction gateway, by September 2003.
Products and Services
Availity® Technical Support can help
Support is a simple phone call away for Availity* users who need help. Just call 800-AVAILITY (282-4548) for general customer service and EDI inquiries or if you are an Availity user experiencing:
Calling us is easier than ever
For most of your claims status and member eligibility and benefits questions, simply call 800-727-2227, follow the prompts, and you will be directed to the appropriate customer service department.