Past Issues

Robert I. Lufrano, M.D., takes the reins as Blue Cross and Blue Shield of Florida’s chairman of the board and chief executive officer Feb. 1, 2004, upon the retirement of Michael Cascone.

Physicians with little time to educate patients about medical conditions or those concerned about patients obtaining erroneous information from unreliable sources will be pleased to learn about our latest member offering.

Service is key to our ongoing effort to improve the way we do business and build a long-term, mutually beneficial relationship with you.

LabCorp is the sole participating lab for HMO members covered under Health Options’s BlueCare and Medicare & More plans. If LabCorp cannot provide a particular service requested, physicians and other providers must obtain an authorization from Health Options.

Check diabetics for neuropathy Neuropathy is commonly underdiagnosed in patients with diabetes. In a University of Michigan study, physicians did not diagnose 62.4 percent of patients who had early neuropathy and 39 percent of patients with severe neuropathy.

HEDIS® scores on use of appropriate medications for asthma improved in 2002 for Blue Cross and Blue Shield of Florida’s HMO subsidiary, Health Options. A continued effort is needed, however, to raise performance above the national average.

In response to physician and provider feedback, we have implemented a series of process improvements to the Other Payer Liability (OPL) process.

Blue Cross and Blue Shield of Florida (BCBSF) and other Blue plans work together to meet the health care coverage needs of multistate employers through the nationwide BlueCard® Program.

Our participating physician and provider website has been updated with the latest forms and revised information to help you in your day-to-day interaction with us and our members.