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Past Issues

December 2004

To The Physician

We’re listening!

We wish to take this opportunity to thank you for the commitment you demonstrate in serving Floridians, especially our members.

Important Updates

HMO contract: Non-Medicare conversion factor is good news for physicians

Health Options, Inc., Blue Cross and Blue Shield of Florida’s HMO subsidiary, has implemented a new payment methodology for physicians.

More EandB info is at your fingertips

Beginning Jan. 1, 2005, all Blue Plans will provide uniform, basic information in response to electronic requests for eligibility and benefit information, including copays, coinsurance and deductibles.

New customer service lines recognize speech

New customer service lines recognize speech All toll-free provider and member customer service lines will feature speech recognition technology by year-end.

Products and Services

Information exchange, medical record storage are essential

All practitioners involved in the delivery of health care are aware of the importance of providing consultation reports to the referring physician.

Select DME and supplies now have standing authorization

Physicians who participate in the Health Options HMO network no longer need to call for authorization of commonly ordered durable medical equipment (DME) and supplies when a participating Health Options provider supplies the items.

Billing and Claims

File P.R., U.S. Virgin Islands Blue Plan member claims to BCBSF

In Florida physicians and providers participating in Blue Cross and Blue Shield of Florida’s Preferred Patient Care (PPC) and/or Payment for Professional Services (PPS)/Traditional programs may render health care services to members with coverage through one of the following Blue Plans.

GE Medical Benefits PPO members covered under BlueCard

Beginning Jan. 1, 2005, General Electric employees and their covered dependents in Florida who enrolled in the GE Medical Benefits (GEMBPPO) Plan will be eligible for health care benefits provided by the BlueCard PPO network.

National Accounts: Rockwell Collins joins the Blues

Beginning Jan. 1, 2005, Wellmark Blue Cross and Blue Shield of Iowa will administer health benefits for more than 1,000 employees and retirees of Rockwell Collins.

Other Blues’ Medicare Advantage members hard to recognize

The Centers for Medicare and Medicaid Services (CMS) has authorized several Blue Plans to offer Medicare Advantage (formerly known as Medicare+Choice and Medicare Risk) products in the form of HMOs and PPOs.

Electronic Solutions

New member and provider ID edit saves time, money

Blue Cross and Blue Shield of Florida (BCBSF) has implemented a new member and provider identification edit that checks numbers on electronically submitted claims.