Past Issues

Individual benefits coordinators (or case managers) are registered nurses whose primary role is to help members with chronic or catastrophic illnesses or injuries use their health benefits wisely.

Both physicians and members benefit when members understand all treatment alternatives available to them.

Blue Cross and Blue Shield of Florida has arranged a special vision discount program for members in South Florida.

The Health Care Financing Administration (HCFA) has developed numerous regulations for Medicare+Choice organizations and their contracting providers.

Physicians can save their PPO patients out-of-pocket expenses by referring them to participating Skilled Nursing Facilities (SNFs) and Outpatient Rehabilitation Facilities.

Improper claims processing leads to payment delays.

New alpha prefixes have been added to our Health Options and Medicare Supplement contract/member numbers.

The American Medical Association (AMA) and Health Care Financing Administration (HCFA) update procedure codes annually to reflect changes in health care and medical practices.

Our comprehensive PPO, PPS and Traditional provider reference guides are designed to help participating providers serve their patients with BCBSF coverage.

BlueChoice, our new PPO product, is now available to individual customers under age 65. New sales began Jan. 15, 2001. Like the group products introduced last October, BlueChoice individual products will replace our Preferred Patient Care (PPC) individual products.

Did you know that Virtual Office (VO) regularly conducts User Group meetings across the state?