Fall 2009

BCBSF reconfigures DME and MS network

Blue Cross and Blue Shield of Florida, Inc. (BCBSF) is making changes to its Durable Medical Equipment (DME) and Medical Supplies (MS) network for our Preferred Patient Care (PPC), Network Blue, Traditional and Medicare Advantage PPO networks. Beginning July 1, 2009, BCBSF started the process of reconfiguring our DME/MS network such that it consists of specialized providers whose core business is dedicated to specific DME and MS sub-specialties.

Providers who may have been participating in the past may not be participating in this new network configuration. However, effective November 1, 2009, BCBSF will have over 50 DME and MS companies contracted representing over 125 locations statewide. The network will continue to offer our members the choice to use large statewide or national providers or small local or niche providers.

As a result of this network change and to assist members in maximizing their medical benefits, members requiring new equipment and supplies should be referred to one of the participating providers based on the services or equipment needed.

Note: Please consult the communication that was faxed to your office during late September for details about the new DME/MS network and for instructions on transitioning your patients appropriately prior to November 1, 2009.

Affected members will also receive a communication in late September. Either your office or the member may begin the transition by locating a participating DME or MS provider in BCBSF's online provider directory.

Thank you for your assistance in transitioning members to our new DME and MS network. If you have questions, please call the Network Management Service Unit at (800) 727-2227, say "More Choices," then "Network Management."