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e-Capabilities & Health Information Technology (HIT)
Tools & Resources
Medical Policies (Medical Coverage Guidelines)
Quality counts in care and service
Florida Blue and its affiliate, Florida Blue HMO (Health Options, Inc.), are committed to quality care and service.
To the Physician
Communicate treatment options
Physicians can review criteria
Confidentiality of member information
Quality and Compliance
Quality Improvement programs respond to customer expectations and regulatory requirements
Members have rights and responsibilities
Financial incentives not a factor in coverage decisions
Call Utilization Management when you need support
Case management helps members navigate the health care system
Much More... »
Health Information Technology (HIT)
Sign up for Blue
Referrals and authorizations are required for BlueMedicare
Billing and Claims
Voluntary Predetermination for Select Services Program: Use Availity to request preservice medical necessity reviews
HopeBlue palliative care program may help your patients
Florida Blue’s disease management programs can help your patients
Alcohol and other drug dependency treatments 2015 HEDIS
BlueCard Business Corner
Blue Cross and Blue Shield of Michigan system change
Commercial and other pharmacy program updates effective Oct. 1, 2014 and Jan. 1, 2015
News of Note
It’s time for open enrollment
It’s time for consumers to enroll (or re-enroll) in a Florida Blue health insurance plan.
Are patient-centered medical home patients more satisfied than patients of traditional providers?
Simple question: Are patients of our patient centered medical homes (PCMHs) more satisfied than patients of traditional providers?
Harnessing the power of knowledge with ICD-10
Medical knowledge doubled in time over 3.5 years in 2010. It continues to increase exponentially.
Test ICD-10 end-to-end with us – reserve your place now!
Most agree that testing ICD-10 and testing sooner rather than later, is one of the more important aspects of being prepared for a successful transfer to the new code set on Oct. 1, 2015.
BlueLine is produced for Florida Blue and Health Options, Inc. contracted physicians and providers by
Florida Blue, P. O. Box 44269, Jacksonville, FL 32231-4269.